I really enjoyed my stay at the hotel during Our Granddaughter wedding venue touring. We inquired a pleasant atmosphere by the helpful and caring attitudes ? of Joseph Thomas desk attendant and Joe Brown the car attendant. The 2 attendants were able to assist and answer any questions we may have had during Our stay. They will be forever remembered by making Our stay a delightful visit This Hotel will be selected for next year wedding of our Granddaughter Again, I say Thank you to Joseph Thomas and Joe Brown for your OUTSTANDING SERVICE .

Mannnnnnn this started out so shakey because we booked third party then our flight got their way late so we got marked as a no show even though i called the property and told them the situation. I’m guessing we spoke to someone at a call center but he gave us wrong info. MISS VIRGINIA helped us turn everything around. She was soooo nice. And she kinda looks like one of my aunties. Location of the property was perfect and the lobby with pool table was an added bonus. Definitely staying here again when we go back to NOLA

Our stay was absolutely amazing! The College of Charleston Women’s Tennis team spent our spring break here, and it could not have been a better experience. From the moment we arrived, the staff made us feel so welcome and taken care of. A special thank you to Joseph at the front desk, he always had a smile on his face and went above and beyond to accommodate us. Whether we needed help with anything for the team or just had a quick question, he handled it with such positivity and professionalism. The hotel was clean, comfortable, and perfect for our group. We truly felt at home during our stay and are so grateful for the hospitality. We would absolutely love to come back!

I'm glad I chose this hotel for my visit! My bedroom was clean with comfortable beds. The staff was so hospitable and warm, especially Michelle at the front desk and Housekeeping Manager Danite. There was a young African American man there too at the front desk that made my stay more enjoyable. He was adorable, kind & funny! The food during breakfast and the social hour was awesome! I loved the food & wine and was quite surprised to see gumbo (delish), salad, & sweet lemonade. My stay was well worth the price and the location was great. Plus, I appreciate that no one could access the building's front doors or rooms/floors without a keycard. Thanks for keeping me safe. I'll be back!

The staff here are amazing. I especially appreciated the service we received from Joseph and the concierge Nicoli (i hope i spelled her name correctly). They had a wonderful evening reception on Wednesdays and a delicious breakfast every morning. This hotel is within walking distance of Burbon st. Would definitely stay here again

Best value in the French Quarter. Great location. The area is high crime but the valet will park your vehicle in a gated car garage. The hotel room was nice, I especially like the ceiling fan. Our sink didn't have hot water but our shower did. The breakfast wasn't good, and had the worst eggs I've ever had, but it was free. Overall it's a nice and safe hotel in the french quarter

We have just returned from a 9 night stay and I would absolutely stay here again. The staff are courteous and friendly, helpful with recommendations and do their best to accommodate requests. Despite the hotel being sold out for some nights, we found the room comfortable and quiet and were not disturbed. The location is great for the quarter and for access to public transport. My only recommendation for feedback would be for the hotel to allow vaping in the outdoor area on the 2nd floor.

Walkable to bourbon street but away from the noise. Good spacious rooms with kitchenettes and essentials. Loved our stay here. Note: valet parking only and cost 45$ per day but great service if you ask me. Breakfast was also good , better than most Hilton hotels. Highly recommend for the budget travelers looking to stay near bourbon street. Also has a pool btw.

Overall disappointed in our stay because there was no hot water in the building. No one was able to shower during our stay and the hotel didn't mention it to us at check in. They also only offered a 10% discount off the room rate once I inquired knowing that the building didn't have hot water. The bed was decent, the room was cute with the kitchenette and seating area, the breakfast was good, the location was decent to Saenger Thestre and French Quarter. Valet parking only but based on location seemed best option to be in a secure garage attached to the hotel.

I booked my stay here at least a month in advance and requested an early check in due to the arrival of our morning flight. I requested a special items in which I received an email that it would be accommodated to the best of their ability which was completely over looked. On arrival, at least 2 hours after the flight, at 12:15pm, we were told the room was not ready and we should come back at 2pm. One reason being that there are guests who are checking out late and that housekeeping is not at our room yet. At this point the lobby was filled with guests waiting. We left and came back a little after two when we were told to check back in 25 minutes. After 30 minutes, the lady who was working with Alexis, pointed to Alexis and rudely said “go to her”. Alexis politely told me AGAIN, that the room wasn’t ready, housekeeping is still not there. At 3:50 pm, after sitting in the lobby since 2:15pm, my husband went to the counter and Alexis told him to get me for my ID. Alexis took the deposit for $80 and handed us the key cards. While walking to the room, we could see a group of three housekeepers on the floor our room was on, just giggling away, working with no sense of urgency. Entering the room was nothing different from a regular hotel room because nothing requested was accommodated. Yet we received a QR code to scan to tip people with whom we have never interacted with. The room itself was nice, the bed was soft and comfortable, however it was NOT, the king room we booked. The headboard was definitely king size but the bed was a basic queen. The kitchen was well stocked with pots and pans, utensils and appliances. Breakfast was horrific. Almost inedible. All I was able to eat was two pieces of toast, an orange and a banana. The butter and spreads for the breads were very messy and unsanitary. With the change of climate and the rainy weather, I got sick the same night we checked in. In the morning, I messaged the front desk to request late check out which was initially denied. Virginia then offered me an hour extra to check out because I had to almost beg being that I am sick. I even had to bring up the fact that I had wait hours after arrival to check in because other guest had late check out. I have wasted my time and money booking here, as well as the experience received was very disappointing. ETA: There were long strains on hair on the carpet and on the bathroom floor. I didn’t see them until they were sticking to my socks.