This is a review of the *pool only. Resort Pass won't allow me to write a review. I live locally but thought it would be nice to book a day poolside. I chose Hotel de La Poste pool based on location, reviews and photos. 100% catfished. ?? The photos are ridiculously AI generated. There's mold on the pavers, in the pool, it's So gross. The bartender at 3rd block was the best part, she makes fantastic bloody Marys and Gris Gris Margaritas. The croque madame was better than the French bakery. Go for food and drinks at 3rd Block but skip that National Lampoons Vacation pool experience for real.

I recently stayed at this Marriott property for four nights in a King Balcony Room, and unfortunately, the experience fell well below the standards I have come to expect from the Marriott brand. The most significant issue was the balcony door, which leaked water into the room during my stay. I woke up one morning and stepped out of bed onto a soaking wet carpet caused by water entering through the door. This created both an inconvenience and a potential safety hazard. Housekeeping service was also very disappointing. The bed was made each day, but it was clear the sheets were never changed. Towels were removed but often not replaced, requiring me to request fresh towels. The coffee cups in the room were never exchanged, forcing me to wash them myself daily. Additionally, coffee pods, creamers, and other in-room coffee supplies were not replenished throughout my stay. The balcony itself was not as advertised or expected. The high surrounding wall made the space extremely dark and uninviting. Rather than providing an enjoyable outdoor experience, it felt enclosed, gloomy, and somewhat uncomfortable. Another frustration was the timing of room cleaning. Housekeeping frequently arrived after 3:00 PM, which made it difficult to access my room and prepare for evening dinner plans and activities. As a gesture for the inconveniences, I was provided with a complimentary breakfast voucher for two. Unfortunately, even that experience was disappointing. The crab cake on the Eggs Benedict was extremely hard and overcooked, resembling stale bread more than fresh seafood. My cappuccino was served only lukewarm, and there were numerous fruit flies present around the bar area, which was unappetizing and concerning from a cleanliness standpoint. Overall, this stay left me with a very negative impression of the property and reflected poorly on the Marriott brand. I have stayed at many Marriott properties over the years and have come to expect much better maintenance, housekeeping, food quality, and attention to guest experience. I hope these issues are addressed so future guests do not encounter the same problems.

The courtyard rooms are nice but not good for more than a couple of days. There is not a lot of space or furniture to allow you to get settled in, nor are there hooks or bars to hang your towels. The private courtyard is just OK, but not a feature worth paying for. The staff was kind and helpful at every turn. I appreciated their hard work. The featured photos of the pool are warped in comparison to the actual size of the pool. Its quaint but very nice. The location is great. I would suggest going to French Truck coffee every morning. It was the superior to any of the other coffee spots in the area. I would stay here again.

I booked this hotel through the AMEX Hotel Collection based on price point and location, it was right in the middle of most things we wanted to do. Overall we had a fantastic stay and I can’t recommend this hotel enough! The woman at the front desk was sweet and informed us of all their perks. With the AMEX benefits we got $60/day toward breakfast, plus $100 toward other food, drinks, mini bar, etc. PLUS the hotel has a city tax that they give you back as a $15/day credit. We had drinks and dessert a couple of late nights and the bartenders were super friendly. We did room service for breakfast in the mornings, everything was delicious and food came quick. They also have a $30/day credit toward local tours but we didn’t use it since we already had plans. I booked a premier king room, which was MASSIVE and very clean. Loved that the curtains completely covered the windows. The only (very minor) con of the room was there were no hooks for towels.

The location of this hotel is top notch if you want to stay in the French Quarter. The staff is very nice, polite, and informative. The hallways were nice and cool (thank goodness because most hotel hallways are hot). The ambiance is awesome in this hotel. The rooms are great. Simplistic but decorated very well. We had a minibar, fridge, coffee, plenty of storage, and a very nice bath. Everything is super clean and we had a great view of the pool/courtyard. We will most definitely give this hotel another shot in the future when we come back to NOLA.

I was traveling for business and debating between Hotel de la Poste and the Westin. As beautiful and reliable as the Westin is, I didn’t come to New Orleans for predictable - I wanted the NOLA charm, the character, the music, the food. I wanted to be in the action. Hotel de la Poste was perfect for that. You’re steps from everything, yet insulated enough to enjoy a calm, peaceful night’s sleep. If you want personality over corporate polish and a stay that actually feels like NOLA, this is the move.

Experienced: 1. Small spider on the pillow while laying on it! 2. Smell of weed in the hallway 3. Smell of bleach/chlorine upon entering the room 4. Someone vacuuming for 10min at 10pm 5. Friendly service upon check-in but felt too quick (it was the only contact I had for my entire stay) 6. I LOVED the decor (definitely my favorite part) but the wallpaper was duck taped and screwed onto the wall I was hoping for a diamond in the rough property with a cool swanky vibe but got a bit more rough than diamond. This property was just okay. I'm in NOLA every week. The week before I stayed at the Ritz and the JW is my usual spot. I just decided to get a little experimental and try this spot with all the Mardi gras activity in the area. I would consider returning only if I got an amazing deal or if I didn't have many other options.

Really enjoyed my stay - the rooms were cozy stylish, and well designed, the location was perfect - insanely close to everything but still quiet at night in the courtyard facing rooms. The free champagne was a nice touch and the whole place felt safe and secure, especially as a solo traveler. I was here for a work trip and wished I could have stayed at La Poste all 4 days instead of just 2 (especially when I realized how noisy the hyatt was...). I'll definitely be back in warmer weather to see a different side of the city and take advantage of the pool.

This hotel was fully paid in advance through Booking, yet due to a serious mistake on the hotel’s side, they charged my debit card three times. When I checked out in the morning, I spoke to the person in charge and was told it was an error and that the money would be refunded. However, to my complete shock, instead of fixing the problem, the hotel charged my card two more times in various amounts between 150-600 dollars. This is a tremendous absurdity and completely unacceptable. It shows a total lack of organization, professionalism, and respect for guests. Causing this level of stress and financial inconvenience is unacceptable for any hotel. I do not recommend this hotel at all and strongly advise future guests to carefully monitor their card statements if they choose to stay there.

We had a wonderful stay at Hotel de la Poste and can’t recommend it enough. The location is perfect - right in the French Quarter and close to everything, yet still felt comfortable and relaxing. From the moment we arrived, the hotel embodied true Southern hospitality. Every staff member we encountered was warm, kind, and genuinely welcoming. Our room was fantastic, and the bed deserves special mention...I rarely sleep well in hotels, but it was so comfortable we slept for 12 hours straight! The restaurant and bar on property were also excellent. We enjoyed one dinner and all of our breakfasts there, and everything, from the food to the drinks to the atmosphere was top-notch. The space is clean, bright, and classy, and sitting by the window with lattes each morning was a highlight. A special thank you to Kat, who made our stay extra memorable. She was fun, friendly, gave great local recommendations, and even helped celebrate my birthday, right down to pinning the first dollar to my shirt. Truly exceptional service. We would absolutely stay here again.