We were in town visiting for a few days and our experience was top tier!! I valeted my vehicle with Damon and William and they made the experience easy while greeting us with a smile and assisting with our luggage. Cierra and Alicia were the amazing ladies at the front desk that provided us with a seamless experience getting checked and making sure we had everything that we needed throughout our stay. We also enjoyed drinks at the bar with Melissa where she made sure we felt like we were at home with the light conversation and warm NOLA welcome. Btw, the drinks were immaculate!! We will most definitely be staying here when we are back in town.

Cierra and Kaydian were amazing! The staff is so attentive and so helpful! The hotel is super clean and trendy! Beautiful Queens! I also want to mention Alicia and Dimetres they were both so great and gave us directions and best places to shop! Overall the staff here is great and attentive!

We visit New Orleans at least twice a year and always choose to stay at this hotel. It is walking distance from Bourbon Street, the staff is absolutely amazing and the hotel is always super clean. We've never had a bad experience here! The bar has a REAL HAPPY HOUR, unlike most hotels. I always recommend this hotel whenever someone asks for suggestions. I can't brag about this hotel enough.

Overnight valet parking on weekend is $98. They don't tell you that on the website nor are there any signs. This is super misleading and having it jump from $48 to almost doubled without warning is insane. Other than that, the rooms are okay. Kinda small. The bathrooms are clean. Though there were weird stains underneath the beds. Also there were hair in every towel before we used them. Amazing location! Everything is walking distance.

Alicia at the front gave us such a warm welcome. She really set the tone for the entire trip. The room was clean. Coming back to the cold room to relax after hours in the Nola heat was great. The shower/bathroom products smelled amazing. We had a very nice stay. We also enjoyed the daily happy hour at the bar.

Fantastic location with one important caveat. Hotel Indigo made our recent stay in the French Quarter incredibly comfortable, safe, and memorable. The location is unbeatable—just a short walk to Canal and Bourbon Street, and right next to a St. Charles line streetcar stop, making it incredibly easy to explore the rest of New Orleans. The hotel bar and restaurant also featured a friendly staff and plenty of delicious options. The only downside is the room soundproofing; you can unfortunately hear quite a bit from the neighboring rooms. The hotel thoughtfully provides earplugs, but if you’re a light sleeper, you'll definitely want to come prepared or keep this in mind when booking.

My daughter and I came to New Orleans for the first time. We stayed at Hotel Indigo. The staff were friendly. The rooms were nice and kept clean. It was pretty quiet. We slept well. Loved the proximity to the French Quarter. The one breakfast I ate there was delicious. Couldn’t ask for more.

Let’s start with the positive. The location is great. You’re right in the heart of New Orleans with easy access to the French Quarter, restaurants, bars, and attractions. If proximity to nightlife and the action is your top priority, this hotel checks that box. However, once you walk into the property, there’s a noticeable shift in energy. The lobby was packed with large crowds constantly coming in and out. The bar area felt mobbed, more like a nightlife hotspot than a hotel lounge. There was a party like atmosphere that may appeal to some, but if you’re expecting a calm or polished hotel environment, this may catch you off guard. One thing that stood out immediately was the smell of weed smoke coming from the elevators. It wasn’t subtle. It set the tone for what the stay might feel like. From a safety perspective, the elevators do not require a key card to access guest floors. That means anyone can walk in off the street and go upstairs. In a busy city like New Orleans, that’s something travelers should be aware of, especially if security and controlled access are important to you. I’ve attached a photo of the room I booked versus the room I received. Here’s what stood out: Rust visible on the door hinges Extremely poor lighting (in the photo, every single light in the room was turned on) No real view to speak of A door closer detached from the actual door A dried substance that had previously run down the door The walls are paper thin. You can hear everything — hallway traffic, conversations, doors closing. Privacy is minimal. The bathroom is also very small. You cannot access the shower if the bathroom door is open. It’s a tight, awkward layout that doesn’t feel thoughtfully designed. I stayed in the room for no more than 10 minutes before deciding it wasn’t the right fit for me. I packed up and went to the nearby Kimpton Hotel Fontenot instead. If you have a certain standard when traveling, whether that’s cleanliness, security, or overall atmosphere, I wouldn’t personally recommend staying here. However, if you’re looking for a relatively affordable place to lay your head down after a long night of partying and you don’t plan to spend much time in the room, this may work for you. Using IHG Points? If you’re planning to use IHG points for a stay in the area, I would absolutely recommend the Kimpton just minutes away instead. The difference in atmosphere, condition, and overall experience was night and day. If you’d like more details on that property, feel free to check out my five-star review of the Kimpton.

Friendly staff, excellent service and great location. The room was really small like a dorm. It was basically a small bedroom with an even smaller bathroom and it did not have private balconies which is what I look for. Also, due to overbooking they mixed up my room and only gave me a queen when I paid for a king bed.

The hotel is not great. The location is fantastic. Stayed for 6 days and I've never slept so little in a hotel:) I understand it's the biggest party around but yikes super noisy. Had to wait 3 hours past 4pm.check in. They ran out of bottled water, the staff didn't show up to work and so there was no food or room service available. The room was falling apart. All the hooks falling off the walls. 3 towels for 4 people. Dirty ripped stained curtains lamps that didn't work. No fan in the bathroom. The AC wasn't functioning right so it was hot and stuffy and stale. The bed was comfy but tiny!