We visit New Orleans at least twice a year and always choose to stay at this hotel. It is walking distance from Bourbon Street, the staff is absolutely amazing and the hotel is always super clean. We've never had a bad experience here! The bar has a REAL HAPPY HOUR, unlike most hotels. I always recommend this hotel whenever someone asks for suggestions. I can't brag about this hotel enough.

Alicia at the front gave us such a warm welcome. She really set the tone for the entire trip. The room was clean. Coming back to the cold room to relax after hours in the Nola heat was great. The shower/bathroom products smelled amazing. We had a very nice stay. We also enjoyed the daily happy hour at the bar.

Fantastic location with one important caveat. Hotel Indigo made our recent stay in the French Quarter incredibly comfortable, safe, and memorable. The location is unbeatable—just a short walk to Canal and Bourbon Street, and right next to a St. Charles line streetcar stop, making it incredibly easy to explore the rest of New Orleans. The hotel bar and restaurant also featured a friendly staff and plenty of delicious options. The only downside is the room soundproofing; you can unfortunately hear quite a bit from the neighboring rooms. The hotel thoughtfully provides earplugs, but if you’re a light sleeper, you'll definitely want to come prepared or keep this in mind when booking.

My daughter and I came to New Orleans for the first time. We stayed at Hotel Indigo. The staff were friendly. The rooms were nice and kept clean. It was pretty quiet. We slept well. Loved the proximity to the French Quarter. The one breakfast I ate there was delicious. Couldn’t ask for more.

Let’s start with the positive. The location is great. You’re right in the heart of New Orleans with easy access to the French Quarter, restaurants, bars, and attractions. If proximity to nightlife and the action is your top priority, this hotel checks that box. However, once you walk into the property, there’s a noticeable shift in energy. The lobby was packed with large crowds constantly coming in and out. The bar area felt mobbed, more like a nightlife hotspot than a hotel lounge. There was a party like atmosphere that may appeal to some, but if you’re expecting a calm or polished hotel environment, this may catch you off guard. One thing that stood out immediately was the smell of weed smoke coming from the elevators. It wasn’t subtle. It set the tone for what the stay might feel like. From a safety perspective, the elevators do not require a key card to access guest floors. That means anyone can walk in off the street and go upstairs. In a busy city like New Orleans, that’s something travelers should be aware of, especially if security and controlled access are important to you. I’ve attached a photo of the room I booked versus the room I received. Here’s what stood out: Rust visible on the door hinges Extremely poor lighting (in the photo, every single light in the room was turned on) No real view to speak of A door closer detached from the actual door A dried substance that had previously run down the door The walls are paper thin. You can hear everything — hallway traffic, conversations, doors closing. Privacy is minimal. The bathroom is also very small. You cannot access the shower if the bathroom door is open. It’s a tight, awkward layout that doesn’t feel thoughtfully designed. I stayed in the room for no more than 10 minutes before deciding it wasn’t the right fit for me. I packed up and went to the nearby Kimpton Hotel Fontenot instead. If you have a certain standard when traveling, whether that’s cleanliness, security, or overall atmosphere, I wouldn’t personally recommend staying here. However, if you’re looking for a relatively affordable place to lay your head down after a long night of partying and you don’t plan to spend much time in the room, this may work for you. Using IHG Points? If you’re planning to use IHG points for a stay in the area, I would absolutely recommend the Kimpton just minutes away instead. The difference in atmosphere, condition, and overall experience was night and day. If you’d like more details on that property, feel free to check out my five-star review of the Kimpton.

Friendly staff, excellent service and great location. The room was really small like a dorm. It was basically a small bedroom with an even smaller bathroom and it did not have private balconies which is what I look for. Also, due to overbooking they mixed up my room and only gave me a queen when I paid for a king bed.

The hotel is not great. The location is fantastic. Stayed for 6 days and I've never slept so little in a hotel:) I understand it's the biggest party around but yikes super noisy. Had to wait 3 hours past 4pm.check in. They ran out of bottled water, the staff didn't show up to work and so there was no food or room service available. The room was falling apart. All the hooks falling off the walls. 3 towels for 4 people. Dirty ripped stained curtains lamps that didn't work. No fan in the bathroom. The AC wasn't functioning right so it was hot and stuffy and stale. The bed was comfy but tiny!

Came here for our anniversary. Short walking distance to everything…Bourbon St., casinos, shopping. Clean rooms and hospitable staff. Rooms are on the smaller side compared to other hotels but it was perfect for us. Sofa, desk, bed, coffee table, end tables with USB ports. Small bathroom with full size roomy shower.

All the staff members & doorman were pleasant, especially Alicia! The hotel is a prefect location to French Quarter. It’s surrounded by convenient stores & restaurants. I loved the decor of the hotel; from the lobby, the hallway & my room. My room was clean & had plenty of towels. Breakfast was great!!! Oh, I loved the security after hours. You must use your hotel key card to enter the hotel. I would definitely stay again & I highly recommend!

Being that this was affordable and down the street from bourbon, I had to choose this spot. Forgot to take pictures of the room but it's like any standard room you stay at. They do have a bar that serves food up to a specific time. Do have to pay for breakfast vouchers if you're trying to eat something in the morning. Overall it was a solid spot to stay at and where it's located is very convenient.