Rooms are clean and a bit antique, but super small. Our king room and bathroom were WAY smaller and more cramped than the pictures on Google maps. There is the world's tiniest mini fridge (it just barely holds a six pack). No microwave, and when I asked if there was a guest microwave somewhere, the answer was no. The wifi doesn't work (two tech savvy millennials and 3 devices failed to connect) and the front desk's answer was to connect ME to IT. The problem wasn't me not knowing how to connect a device to Wi-Fi. The problem is with the Wi-Fi itself. And of course I couldn't talk to anyone at IT and had to leave a message. The sink is pedestal style. There is no counter in the bathroom to put a toiletry bag, unless you want to store it on the back of the toilet. Bottom line. I would not stay here again. There are better options with better guest service. If the wifi worked and I didn't have the poor customer service experience with the front desk guy, it would have been a lot better.

This is definitely a great French Quarter hotel, particularly if you like the history of architecture of New Orleans. They did a great job maintaining the character and architecture yet doing just enough upgrades so your room is comfortable and well contained. The bathrooms are great as well. I definitely recommend a room with a balcony

Hotel Mazarin is a NOLA gem inside of the French Quarter. It was resonably priced, even for the Jazz Fest 2nd weekend. The location is perfect for walking to everywhere; one street off of Bourbon and only a few blocks from Jackson Square or Canal Street. There are so many shopping venues, bars and restauarants all within walking distance. The hotel has a lovely inside courtyard where you can relax, meet with friends or pop in to the wine bar for a quick drink. Even though this is an older hotel, the rooms were nicely updated with spacious bathrooms and comfortable beds. It has a work out room that is functional. There is no onsite parking so valet is a must. It was only a few blocks to the buses and cable cars, so no need to have the car out for anything during the stay. This was the perfect hotel for an authentic NOLA weekend, and we would defintiely stay again.

We just returned from a 3-night stay. The location was perfect for everything we wanted to do in the French Quarter. Our room overlooked the courtyard, which was lovely and quaint and a perfect spot to relax for a bit in the afternoon. The desk clerks recommended a couple of casual restaurants when we first arrived, and both had good food at a reasonable price. We finished our trip with a quiet nightcap at the wine bar. All around excellent!

Brought my wife to Nola as she always dreamed of and had to stay in this hotel due to its location and pictures. It did not disappoint. First off the location, near bourbon street and all the shops, cafes, etc are walking distance. Seconded the front desk ladies of Sonja and Lola were so accommodating, nice to talk to, professional and most important informative about all the local stops with excellent recommendations. They were able to accommodate us with all of our needs. The rooms were spacious, had coffee, complimentary water and the balcony was incredible to sit and people watch. I absolutely love this place, its service, its location and everything it has to offer. We love Nola and now know exactly where to stay. Once again thank you Lola and Sonja for all that you did.

The location was great. The room was okay. It smells old almost like mold. Bed was awful. The courtyard looks nothing like the pictures on the web. It looks run down. BE CAREFUL booking here because after you leave they keep charging your credit card and when you call about it they call you a liar and tell you they can only see part of your account and that they only charged me for parking. My bank account shows 3 separate charges. And the person you need to speak to is away from her desk.

Terrific location in the heart of the French Quarter -- located on Bienville between Royal and Bourbon. Our room was a balcony that allowed plenty of people watching but also because it wasn't on one of the more touristy streets it was still relaxing. Our room was spacious and the bathroom was very nicely modeled and modern. I disliked the open shower design that always sprayed water on the slick tile floors requiring towels on the floor to soak the mess. Housekeeping was always quick to clean rooms in the morning while at breakfast. Management was always very helpful. My only complaints were: 1) the room has a musty smell when we first checked in. We notified the desk and they promptly attempted to address it. They improved things but there was always a very slight smell even though the room was observedly clean. 2) the tv was terrible for trying to watch when we were in for the night. Navigating it to watch anything was much too hard to be enjoyable -- it needs modernization and system improvement. All in all, I really enjoyed my stay at the Maazarin and would stay here again.

We had two petite kings and one double queen rented for my group. Service was excellent. Location is super convenient, just a block away from Bourbon Street but you couldn't tell we were that close. Short distances to all the well known restaurants and bars. Rooms were run down and not as clean as we would have liked. Didn't quite feel like a boutique hotel.

Overall, great place to stay. This was our 3rd stay. I would have given 5 stars Overall but I did not because of conflict in what was reported online about balcony rooms & what I was told when we arrived. I selected the superior king room & noted from website that the view could be either balcony OR courtyard view. In comment section, I asked for balcony view. After checking in & getting to the room, I found we had courtyard view. After asking the personnel at front desk if there were any balcony view rooms available, he said there was 1 but it would be an additional $50 per night & I respectfully declined because at this point, we just wanted to go out & start enjoying our evening. Afterwards, I went back to make sure that what I thought the information said about room was correct from my view point, it made me a little upset because I felt deceived. I could have chosen a cheaper room when I reserved but intentionally chose the higher rate for a chance on getting the view I wanted. Do better by your patrons, Hotel Mazarin staff!

Small town guy here, so when I called because I got lost after passing the hotel up ? the front desk guy (William I believe) stayed on the phone with me giving me directions until I got to the parking garage! He definitely went above and beyond for us. We stayed one night and thought the place was beautiful, there is a beautiful water fountain in the main courtyard, the rooms was a little smaller than I expected but wasn’t a problem for us at all! Comfy bed and a nice shower! The layout of the building is very unique and charming. Location was hittin! Walking distance to everything. There is also a couple bars on property we were told about by Will but unfortunately we didn’t get the chance to check them out. We hope to return again before too long so maybe we’ll have more time then. Overall it was a great stay and we will definitely return.