We had a late check in and an issue with the online booking, causing us to be able to book a room that wasn't actually available. The front desk staff were extremely polite and helpful. The manager on duty, Mr. Sweet, resolved our issue promptly and professionally, getting us into accommodations that suited our needs in an acceptable manner. The rooms were very nice as usual. I've been a a Marriott customer for a long time and their customer service never disappoints, I've come to expect this great service which is the mark of a great brand.

Me and my family of 4 bought a room they said coukd fit us. When we pull out the fold out sofa it was a twin size bed. Service is good only problem is we did valet and our car sat there for a hour on the street before it was moved. But by far my worst experience was. The morning of July 26th I got expired milk. With out knowing I poured it on my cereal and literally clumps came out. The breakfast options are good there a lot but a lot of middle teir food.

This is hands-down one of the best Fairfield properties I’ve ever stayed in! The building is a beautiful historic conversion, so the rooms have these amazing high ceilings and huge windows that let in so much light. It feels much more like a boutique hotel than a typical chain. Everything was spotless, the bed was incredibly comfortable, and the staff was so welcoming. 5 stars for the charm and the quality!

We got a double queen beds room and enjoyed our stay. Location wise, very convenient to get to French quarter and nearby spots. The room was nice too. Our only critique was the breakfast wasn’t very to our liking, but cannot complain too much when you can go downstairs and eat in the morning

Location of hotel itself was decent, few block walk to French Quarter and far enough away to not hear the late night partying. Ideal location for families or people that are lowkey. The trash is picked up between 5am-5:30am on Tuesday and Friday morning, now some may ask how would I know this. Well, dear reader, the windows and walls are so thin you can hear every single thing that happens in the alleyway. There was also an employee that stood in said alleyway by dumpsters and watched Tiktoks and YouTube on FULL BLAST from 6am- 8am. I would like to add, I am NOT a light sleeper. Do not let them put you in room 214. The shower leaked. And not like a oh no, there’s a few droplets of water on the ground. We had to line the outside of the shower with multiple towels because it poured out and recreated its own mini version of a swamp. I don’t like having to get new towels every day (tree hugger) but it was necessary. The front desk workers were nice and housekeeping did a great job. We’re pretty low maintenance guests, but I turn into a gremlin when my sleep is messed with so unfortunately we will be finding a different hotel next year. Stay away from 214, better yet, don’t let them put you in a room with a window facing the alley!

We stayed at the Fairfield Marriott CBD while in town for a Pelicans game, and it was a solid choice for the location. Being in the Central Business District put us right where we needed to be. One small heads-up for first-timers: GPS navigation routed us to an awkward side street rather than the main entrance, which made for a slightly confusing arrival. Once we got sorted, though, the front desk staff was friendly and welcoming, and valet service was prompt and efficient. The room was comfortable and met our needs without any complaints. Nothing overly fancy, but clean and functional — exactly what you want after a night out in New Orleans. Would I stay again? Yes. Good location, good staff, good value for what it is. If you’re heading to a Pelicans game or just need a well-situated spot in the CBD, this one delivers.

The staff at this hotel (especially the front desk) is very friendly and efficient---I never had to wait for anything. The location is perfect since it is walking distance to the central business district, the Superdome and the French Quarter. The lobby and the breakfast area on the main floor werenice. Stayed in a large 2-queen bed room which was fairly updated and clean; however the bathroom sink and vanity felt a little dated. Other than that, it was a pleasant and quiet stay. Thank you!

Good place to stay. The rooms are nice and clean, and the price was right. I found the staff to be welcoming and helpful. Breakfast service was great. We were a 20-minute walk from Cafe du Monde, so it was just about perfect.

Staying at the Fairfield in New Orleans was the perfect location! Walking distance to pretty much anything including the French Quarter, Bourbon St, Canal St, St Charles and the Super Dome! The room were very nice. Breakfast was wonderful and the staff were all friendly and helpful! We will definately be staying again

Room: The room was clean, the bed was comfortable, and the seating and dining areas on the ground floor were nice and clean. The design in the hotel was tasteful. This hotel does not have a view. The room I was in immediately faced another building. Maid service: at this hotel, maid service was relatively late (compared to other places i have stayed at), taking place sometime in the afternoon (1-3 pm maybe). Every day, when maid service came through, the number of clean towels replaced in the room did not equal the number of towels used towels taken to be cleaned (as in, if there were 5 used towels, my party would maybe get 3 fresh ones). Asking for fresh towels was no problem however (I have stayed at a few hotels that are not so forthcoming with towels when asked). Location: This hotel is walking distance (less than a mile) from the Superdome and Canal Street. It is dark surrounding the hotel and a little rough, but the area is not completely rundown. The entrance to the hotel is wheelchair accessible (there is a ramp), but the sidewalks/crosswalks immediately surrounding the hotel are not very smooth. There are at least 2 parking garages within 2 blocks of the hotel.