The location is great. We walked about 10 minutes to Bourbon street where all of the action was. Service was amazing at this hotel. Everyone was great. I really enjoyed the breakfast. They had a nice variety of food to included some of my favorites like grits and bacon. They even had shredded cheeses we could add to it. The rooms were clean, spacious with comfortable beds. There was one downfall and it was that the lobby was always warm. Dieing breakfast, I was sweating, it was so hot. My son in law went back to the room to eat.

The kids and I had an amazing experience the last 2 nights at this hotel. The rooms were clean and spacious with toiletries and plenty of towels. The location was in walking distance to almost everything. The brekky was hot and delicious. Also, after walking in the heat/humidity, they had a big iced lemon water dispenser. I will be back, but probably solo.

Rooms hotel front desk all perfect! Wonderful experience. Upon departure the valets Denzel Jerome and Sonny were eager to assist with ensuring we had a smooth transition out. Helping with bags, car was received with urgency and care! This hotel was literally about a 10 min walk to bourbon street and other attractions. We really enjoyed our stay! When visiting NO again, we will be staying here!!

What a great stay in New Orleans! This hotel felt fresh and clean. Staff was uniformly friendly and helpful. The breakfast was plentiful and fresh along with enough seating for the guests. The hotel felt safe as you must use a keycard for entry and also to use the elevators. Our room was very spacious, quiet and clean. I would definitely stay at this property again. The location is great, only a block from the St Charles streetcar and two blocks from the Rampart-Loyola line. The French Quarter is an easy ten minute walk.

Staff was very accommodating with an early check in and late checkout, and can even store luggage. Breakfast was included and decent for hotel quality. Appreciated the all day coffee, tea, cocoa! Rooms were spacious! Not too far from Bourbon street but in a more city area with less foot traffic. Great area if you plan on visiting the Aquarium or WW2 museum

This was absolutely not a good experience. We paid around $600 for one night, which is far too much for what we received. When we entered room 706, we were immediately hit by a very strong and unpleasant smell. It was so intense that it seemed like someone had been cooking meat all day with the windows closed. We tried everything to get rid of it, opening the windows and even spraying my good perfume throughout the room, but nothing helped. The smell was simply too strong and had clearly been there for quite some time. About an hour after arrival, we reported the issue. A cleaning staff member came to the room, but unfortunately, as expected, this did not solve the problem. The odor remained just as strong. The next morning at check-out, we made an official complaint because the situation had been truly unpleasant. The response we received was brief and unprofessional. We were told: “Okay, I will register it. You paid through Booking.com, so everything is fine now.” Since then, we have not heard anything further from the hotel. We both felt uncomfortable in the room, and I was even concerned that the smell would cling to our clothes due to its intensity. For the amount we paid, this experience was extremely disappointing. I would not recommend this hotel to anyone. There are many better options in the neighborhood. The rooms are clearly in need of maintenance and renovation. Several things felt worn and outdated. Even the toilet seat had broken spots, which is simply unacceptable at this price point. It is hard to understand how this hotel can be part of the Hilton brand. Update: Please take a look at the one-star reviews from previous customers. The outdated and rusted materials were already mentioned seven years ago. Although the responses claim that this is disappointing and not in line with their service standards, nothing has changed since. Unbelievable.

The rooms are clean, if somewhat old. We had a rusty tub. ? It was nice that we had a full size fridge since we are foodies and there are a million restaurants around here. The parking is valet and to get your car you might have to wait a while, thankfully you can text down since it takes like 15-20 minutes. Everyone was friendly though.

Stayed at Homewood Suites by Hilton New Orleans (901 Poydras St) for a short business trip and was disappointed overall—especially as a long-time Hilton loyalist who expects more consistency from the brand. Arrival was awkward: valet staff didn’t approach or offer help; I had to go find them and hand over my keys myself. The front desk clerk was friendly and efficient during check-in, which was a plus. The room (1012) felt off from the start—slightly dirty with dust in places, and multiple holes/patches in the walls that looked like unfinished remodeling work. It just didn’t have the clean, comfortable, home-like feel I’m used to from other Homewood Suites properties. Disappointing for the price point. Checkout was at 11 AM, and I had a noon meeting, so I asked the desk clerk if I could leave my car with valet and my luggage behind the counter briefly while I was gone. She said no problem and handled it graciously—appreciated that flexibility. I returned around 1:09 PM (just over 2 hours later) to pick up my vehicle. The front desk assisted, but then an employee named Tonya approached and charged both me and my coworker a $25 late valet fee each—despite the prior agreement and the fact we were there less than 24 hours total (and already paying a high daily valet rate of $50+). This felt petty and unwelcoming, especially after they accommodated us without any mention of time limits or extra charges. To top it off, when the valet finally brought the car around, he was drinking coffee inside it—some had spilled on the floor mat, requiring me to quickly clean it up before driving off. That was the final straw and completely unprofessional. Between the nickel-and-diming on the late fee from Tonya, the subpar room condition, poor arrival service, and the coffee spill, this stay was frustrating enough that I plan to tell my company to stop booking here for future New Orleans trips. We’ll find a more guest-focused hotel instead. I’ve had great experiences at other Hilton properties, but this one fell way short—won’t be back or recommending it for business travel.

Super nice hotel. Loved that they had coffee, cocoa and water available. The only issue is that the coffee was not hot, other than that they provide flavor creamers and sugar/sugar substitute.

My family stayed at this hotel for 2 months while repairs were being done to our home. It was a great stay and you can’t beat the location. The staff were excellent, friendly, and accommodating. Would recommend staying here.