Nice large room, cool stylings (neat NOLA skull motif), was very comfortable my 3 nights there. Front desk staff all super friendly, nice, helpful, and pretty knowledgeable (especially James). Issues mostly minor... TV service cut out a couple of times, but that was resolved. The room did have a refrigerator, but it's one of the really small micro cube dorm fridge sized things. Very very poor water pressure, so much so that it was difficult to completely rinse conditioner out of one's hair. Parking is valet only (or find your own) for almost $60/night extra ($54+tx). And unlike many Choice Hotel properties, there is no complimentary breakfast service. It is restaurant style, and somewhat expensive. But there is a lovely gourmet cheese shop and bistro (St. James Cheese Co.) RIGHT across the street. Location good... 2-3 min. walk to Emeril's or to Caesar's/Harrah's; 3-5 minute walk to Riverwalk shopping or to Cochon/Butcher; 12-18 min. walk to French Quarter, 22-25 min. walk to Frenchmen St.

The staff was great, and the room comfortable. The bed could have been a little less firm. Location was decent, but they do need a little help with surrou ding buildings looking derelict. Overall I had a good time and was within walking distance to many reateraubta and the trolly.

I've stayed here twice now. The first was for a wedding, and this was one of the hotels that had a reservation block. I had a mishap with the card on file for my reservation and staff was wonderful in helping to resolve it. I came back to Nola for a work trip last year, and reserved several rooms for our group. Once again, staff was incredible with ensuring check-in was smooth with four rooms under one reservation. Location is great, a very easy walk to the French quarter, and plenty of hidden treasures within quick reach. Staff gave great recommendations and even helped us choose which ghost tour we wanted. Rooms are gorgeously decorated and clean. The towels are perfect. Great texture, good size, (I'm large) and they leave plenty. Lobby is also cozy and welcoming and beautiful. There are two separate lobbies as well, one on the main st entrance that is more quite and secluded, and one for the cafe and front desk, as well as small pockets to gather while waiting for your party or ride.

I stayed here on a business trip. It is within reasonable walking distance to just about everything in New Orleans. The hotel staff was outstanding, intelligent, kind, and I formative. They went above and beyond to make sure all my needs were met and went to greater lengths to inform me of all that New Orleans had to offer. My room was clean and tidy upon arrival. I like the feel of the hotel, as well. It's very New Orleans in style. The bed was the most comfortable hotel bed I have ever slept on. All other hotels need to take a tip from them. I also want to mention how absolutely quiet this hotel is. I stayed a whole week and never once heard a peep. The silence was almost deadening, it was awesome! Overall, this was the most comfortable and best stay I've ever had at a hotel.

I recently stayed at the Cambria Hotel in New Orleans, and overall, it was a great experience. First, I want to recognize James/ the cat in the hat and Altenion (I know I probably butchered her name, and I'm so sorry I’ll make it up when I come back!). They were incredibly hospitable, funny, and provided excellent service. You can't teach customer service like that, people either have it or they don't. Having worked in the spa and hospitality industry for years, I can honestly say that this level of service does not go unnoticed. My room was comfortable and clean. The only issue I had was with the TV, which seemed to decide for itself when it wanted to work. That said, I really can't complain because every time I mentioned it, someone was there to help. The one thing that ruffled me was my experience at the bar. I won't go into great detail, but I was initially overcharged for a Lake Pontchartrain Margarita that was listed at $10. When I received my bill, it showed $15. Naturally, I asked where the extra $5 came from, and I was told and I quote that the listed price, was for the one without the Pontchartrain. I won't name the bartender because she knows who she is. I do appreciate that she corrected the bill, but I would have left a better tip had I not felt forced into an automatic $2 gratuity I know tips matter. Despite that experience, I want to give kudos to the staff, managers, housekeepers, and bellman for consistently delivering quality service. You don't have to stay at the Ritz Carlton or the Four Seasons to receive five-star treatment. Great service starts with people who genuinely care about what they do. Thank you again for a memorable stay. I look forward to returning.

I really really wanted to love this hotel. It had Haunted Mansion vibes and I heard great things about it but unfortunately, the beds were terrible, it was dirty, the bedding protective cover was too small for the bed, it was stained and overall dingy. We didn't want to complain because when we were checking in, a lady representative was complaining about another person calling the front desk and telling her the room was dirty and she was being very negative and rude about it. You could tell it was making the nice young lady in the front nervous and she was trying to focus on helping me so I didn't want to expose her to more. (See pictures though...very unacceptable.) Everyone else was a complete pleasure the entire time. From the restaurant crew to valet, shout out to Isaiah! Mrs. Sharon was helpful and pleasant and so were the other staff. The AC worked INCREDIBLY WELL, I have been to a lot of 5 star hotels and they had nothing on this AC system ? Shower was great, shampoo dried out my hair so bad. ? If this hotel was clean and the beds were newer and more comfortable, it would have been great. We woke up in pain every morning, asked for an upgrade or to be moved and she said all the beds were sunken in. ???? The restaurant down starts was delicious, best wings I ever had and the grits were great. However, skip the coffee and go to Nova across the street. I will add pictures so you guys can see everything we let slide...

Room is very clean and sheets are wonderful. Located very close the Lucy's and Ernst which are both great little places to eat and hang out. Service has been exceptional. We are Choice Privileges Platinums so this may effect our result but its a great place to stay!

First time staying here and it was an awesome experience. Arrived very late from a delay in my travel transportation and was greeted professionally and pleasantly by the overnight agent. The hotel lobby was clean and presented well. The elevator, the hallways and my room were all very clean and had a beautiful aesthetic. Everyone else I came in contact with from the breakfast team to the morning front desk team were all a pleasure. Will definitely stay here again as I pass through New Orleans often for work.

I had a wonderful stay at the Cambria Hotel New Orleans Downtown Warehouse District. It’s a charming boutique hotel in a great location—close enough to the French Quarter to explore easily, but still quiet and comfortable. I was also pleasantly surprised by how beautifully designed the hotel is. The interiors are stylish and thoughtfully done, giving it a modern boutique feel. Everything was very clean, including the rooms, which made the stay even more comfortable. What really stood out, though, was the exceptional service. When the AC in our room wasn’t working, the front desk responded immediately and had a technician there in under five minutes. When it couldn’t be fixed, they quickly moved us to another room without any hassle and even offered complimentary breakfast the next morning, which was a thoughtful touch. Breakfast itself was delicious, and Tarie at the restaurant made the experience even better—she was warm, attentive, and genuinely kind. James at the front desk was also fantastic—very knowledgeable about the city and gave us great recommendations on places to visit. Overall, the entire staff was friendly, welcoming, and made us feel truly cared for throughout our stay. I’d definitely recommend this hotel to anyone visiting New Orleans!

EDITED ON 3.3.26 Hi Eddie, Thank you for your response (below). I do believe you are mistaking me for someone else you spoke to, as we never were offered a move to a sister hotel, or a compensation (I know many on our hallway had no AC, so this mix-up is understandable). I spoke to several women at the front desk, but not you. As of this morning at 8am, I do thank you for refunding one night of our stay (and I got the invoice emailed at 8am). Because of that, I am changing my review from 1 to 3 stars, as I realize you do care. Please know that we never spoke though, and you are mixing someone else up with me, perhaps. Our volleyball team booked a block of rooms at Cambria for the Music City tournament due to its proximity to the convention center. I am not someone who typically leaves negative reviews, and I waited a week before posting this, but I feel it is important to share our experience for other families and teams considering their options. We checked in on Thursday, February 19, and immediately realized our room had no functioning AC. The front desk let us know they were fully booked and unable to move us. They kindly brought two fans, but no room adjustment or discount was offered. From Thursday through Saturday, the room was extremely hot and humid. It felt like a sauna, and it was genuinely difficult to sleep because of how heavy and damp the air was. Even running cold water caused condensation and steam at the faucet. I showed the front desk photos of the thermostat and the faucet, but again, no compensation was offered. On Saturday morning around 6:30 am, another volleyball mom called to alert me that there was a fire. My daughters were asleep and no alarms were going off. I stepped into the hallway and was met with visible smoke. I immediately woke my girls and our neighbors, and we exited in pajamas. We later learned the fire was in an adjacent building, not the hotel itself, but with smoke in the hallway and flames visibly touching the exterior of our building, I fully expected the fire alarm system to activate or at minimum receive communication from the front desk. No alarm ever sounded. We were eventually moved to a room with working AC on Saturday evening before our Sunday departure. While I appreciate that the staff members we interacted with were kind and clearly doing their best under pressure, the overall experience was disappointing. When a room does not have functioning AC for the majority of a stay, especially during a large event, I believe some form of compensation should be offered. Additionally, during high-traffic times like tournament weekends, the hotel appears underprepared. The gym had no water available, and the advertised “free coffee period” consisted of one staff member handling bar service and a single coffee pot, making it nearly inaccessible. I share this not to place blame on individual staff members, but to help other families and teams make informed decisions when there are many options near the convention center.