I recently stayed at Hotel Saint Vincent while attending a business event, and overall it was a memorable experience with a few standout highlights and some minor drawbacks. First, the hotel itself has a lot of character. The rooms strike a unique balance between modern style and classic design—especially the tilework, which gives them a distinctive, almost vintage charm while still feeling fresh and well-appointed. Everything felt thoughtfully curated rather than generic, which I appreciated. The rooms were quiet and despite being fully booked, I never heard any other people from my room. During my stay, a storm came through one of the nights. While that’s obviously out of the hotel’s control, it definitely added an unexpected element to the trip. Despite the weather, the property felt solid and safe, and operations seemed to continue relatively smoothly given the circumstances. The fire alarm went off before the tornado warnings which was good for awareness but I felt it made the weather more alarming than needed. One thing that also occurred was I had to move rooms because my booking agency screwed up the length of stay, the front desk was gracious about the mix-up and I was sad to leave my larger room for a smaller one but it worked out. Food and beverage options were strong overall. Elizabeth’s Café was a standout—excellent quality food with more reasonable pricing compared to the hotel bar. It was a great option for casual meals without sacrificing taste. In contrast, the bar inside the hotel is nice but significantly pricier. The pool area is a pleasant amenity. It’s not particularly large, but it never felt crowded during my stay, which made it easy to relax. The poolside bar is a great touch—beers at around $6 are fair, though cocktails climb to about $20 after tip, which feels a bit steep even for a hotel setting. As part of the business event, the catered food was very high quality and full of flavor. That said, some dishes leaned a bit too salty for my taste. Still, the overall execution and presentation were impressive, especially for an event setting. Overall: Hotel Saint Vincent offers a stylish and comfortable stay with great dining options and a relaxed atmosphere. While pricing at the bar and slight over-seasoning at catered events are worth noting, the unique design, solid amenities, and strong café experience make it a property I’d recommend—especially for business travelers looking for something with personality.

Hotel Saint Vincent is a visual masterpiece. The way they’ve blended the historic 1861 building with bold, mid-century Italian interiors and lush, tropical landscaping is breathtaking. Every corner of the property is photo-ready, from the red-tiled pool area to the moody, elegant vibes of the Chapel Bar. It feels less like a hotel and more like an exclusive club that you never want to leave. 5 stars for the style and the soul!

TLDR: Beautiful hotel, but our room wasn’t ready until 4pm (and still had previous guests’ trash), the pool was closed all afternoon for VIPs, no late checkout, and a surprise $27 fee at checkout (which they waived) We stayed on a Sunday and, sadly, won’t be returning. There’s so much good here, which honestly makes this more disappointing. I was really excited to stay and did enjoy parts of it. Kenny was a standout, very helpful and kind. The cocktails at the lounge were great (bird of paradise + carajillo), and the room itself is a vibe with good linens. Heads up: bring a light if you plan to do makeup or anything, the bathroom is very dim But the issues added up. We arrived just before noon hoping for early check-in, but no luck. Which is fine. We came back at 3pm for standard check-in… and the room still wasn’t ready. We ended up waiting around until 4pm. When we got in, there was a partially drank minibar bottle on the dresser. We told the front desk, and they apologized. But no one ever came to remove it, so it just stayed there The next morning, I asked for a late checkout, but it wasn’t available. I had the free drip coffee in the chapel room (had some non-dairy options). I had hoped for a pool day, but got a text that it was closed for the afternoon for VIPs. Really bummed about that. At checkout, we were told there was “a charge due” on our account: a $27 destination fee that took me aback, as this was the first mention of that. I flagged everything we’d experienced, and while they did waive the fee and apologized, that was the extent of their response. So… I’m conflicted. It’s a beautiful hotel in a great location (easy access to the St. Charles streetcar), and there are genuinely great touches. But the service gaps and how they handled them are disappointing. If you’re VIP here, I imagine it’s great. If not, I’d probably spend your money elsewhere.

I had an outstanding experience at San Lorenzo, largely thanks to Maddie, our exceptional host. Her customer service is truly outstanding—warm, polished, and genuinely thoughtful. From the moment I arrived, Maddie made me feel incredibly welcome. She was professional yet approachable, taking the time to share helpful insights about the St. Vincent Hotel, upcoming events, and membership opportunities in a way that felt personal and unforced. Maddie embodies everything one hopes to encounter at a luxury property: attentiveness, warmth, and effortless professionalism. She elevated the entire visit and set the standard for a truly first-class guest experience. Management should know what a remarkable asset she is to both San Lorenzo and the St. Vincent Hotel.

I had a lovely 2 day stay at hotel st Vincent. Beautiful area, clean beautiful design, great food. There was an unexpected cold snap in the middle of my trip that I hadn't packed for, so here are the things I wished I had packed with me to make the stay/sleeping better. The floors in my room were ice cold. I wish I had brought a little pair of slippers. There wasn't hotel socks or warm slides in the gift shop so I ended up having to walk up the street to find some at a athletic store. I wish I had brought a sleep mask. There was quite a lot of light in the room, even with shutters and curtains drawn and the fire alarm had a super bright strobe that blinked all night, modem in the room was bright and then the thermostat kept on erroring and flashing all night. All the electronics made it hard to sleep Finally extra layers: the thermostat wasnt working so even tho it was on 85 the room wouldn't warm up. I ended up sleeping in a velour sweat suit, fleece hoodie socks and all the blankets to try and stay warm. I let the front desk know about the broken thermostat after the first night but they weren't able to fix it by the second night so it was a pretty miserable and cold sleeping experience. So I wish I had brought warmer pjs. There isn't a desk in the room I was in to do any work and there was only one small drawer for clothes/no bureau so my clothes were just on piles everywhere which was ok with one person but would have been difficult with 2 people.

I feel like you will see reviews fall into three camps here. One will be about drinks and the ambiance of the hotel which is very charming. Others will be about the food. Our experience with that is that it’s strays from the MML standards that you find in Austin. The consistency is lacking and service levels vary. Food can be delayed without explanation or follow up. If you order to go, your order can sit unless you diligently follow up. Some days it is great - and what you would expect. This can be fixed. Finally reviews about the rooms. MML has put a lot into making this a spot to be in New Orleans but certain things need to be addressed like the hot water. Consistently when you take a shower there is 2-4 minutes of truly hot water. This is true across multiple rooms. This is magnified by the lack of a shower door as cool air comes in and is more noticeable when the water is mildly warm. Also, the bathroom doors are hard to close and it could use a vent for both the shower and if you are in there and want privacy. My wife was frustrated by the low lighting in the room as it’s hard to do your makeup properly. The rooms are small and but pricey. All in all, this is a nice trendy spot to be and there are lots of young folks here. I just don’t know if it’s where I would stay given some of the small details that are important - and when you can get a bigger place for less.

We had a great time during our visit and the staff was super friendly and knowledgeable. We enjoyed the San Lorenzo restaurant and the cocktail lounge during our visit. The food and drinks were first class. The room was nice and we loved the architectural details throughout the property. This hotel has a great vibe and it made our 35 anniversary very special.

Beautiful location. We were not hotel guests but we especially enjoyed the chapel club and Bobby was an excellent host/bartender. He was super helpful with our questions about the location as a venue and the drinks were perfect. we will be back!

I just spoke with the front desk after my husband had already called. He surprised me with this trip, but he now has the flu with a 102° fever and we missed Thanksgiving with family because of it. I was hoping to talk to someone who could walk through options with me—whether that was a refund or even just rolling the reservation to another date. Before I could even explain the situation, I was told it was “non-refundable, no matter what.” When I expressed that it felt disappointing to have no flexibility or empathy given the circumstances, I was told I was “cussing” and the employee hung up on me. Because I said “ that’s pretty shitty” If this is how guests are treated from the start, I can’t imagine what the experience would be like once actually staying there. I understand policies exist, but to show zero understanding around illness is surprising. At this point, I wouldn’t feel comfortable rebooking or staying in the future. Just a warning the front desk person was entitled and rude and we will never be visiting the st Vincent and will be spreading the word to others as well. Extremely disappointing this is what the “hospitality” industry has turned into. Also, please take the time to review the other unhappy reviews from this hotel. They all reference the front desk and lack of management, which is not at all surprising considering the phone call I just had.

The second-floor suite has three rooms: a living area, a bathroom, and a master BR suite that includes two balconies, one private and one shared. The master suite vibe had warmth, coziness, and a comfortable king-sized bed. The entire suite has vintage antiques throughout the rooms and a luxury decor that is both elegant and timeless. The bathroom suite is large with a walk-in shower, over-sized tub, sink, and a private toilet. The aesthetic appeal of this room is in the designer’s hand-painted wallpaper from the Marbles Collection: Marbles by Voutsa Wallpaper in Pattern: Turtles Have Short Legs. Must-see! There is a well-stocked mini bar/mini fridge that contains common and premium alcoholic and non-alcoholic beverages, sodas, salty snacks, and an assortment of old-fashioned candy. Both the living area and master BR have a wall-mounted flat-screen TV. If you’re a coffee aficionado, the Elizabeth Street Cafe, a French-Vietnamese restaurant, has some of the tastiest coffee/lattes and pastries. The Vietnamese latte is an outstanding coffee. San Lorenzo Restaurant and Paradise Lounge have excellent food and cocktail drinks. The Birds of Paradise cocktail from Paradise Lounge is delicious and deserved a mention. The pancake stacks on the breakfast menu at San Lorenzo are also worth mentioning and truly scrumptious! You can dine either inside or outside or order room service. The servers were prompt, focused, attentive, and knowledgeable about the menu. The HSV may not be centrally located along a parade route, but you need only walk a few blocks to St. Charles Street to catch a New Orleans Mardi Gras parade. There is minimal noise from the street. The hotel has free parking and WiFi, is wheelchair accessible, has a pool and poolside bar, and is kid-friendly and pet-friendly. The staff at Hotel Saint Vincent are notably professional and rated highly worthy of being remembered.