They are so inviting and friendly and prompt to any of our requests. Clean rooms. No problems at all , 5 star all around!

The Indian guy at the front desk was not very knowledgeable about anything. I asked for phone numbers and he said he did not know he was not that friendly. I asked him for a phone number for the hospital next-door and he told me he did not know. I asked him several other questions and it was the same answer. I don’t know. It seems as though he did not want to go out of his way for anything. They give out free newspapers on a daily basis. I felt other workers was more knowledgeable and more helpful.

I believe this hotel charges WAY TOO MUCH when you have to stay because a loved one is in the hospital. My mom has been in the ICU for six weeks, I've used the hotel for 3 weeks. Since I am not from around the area I have no choice but to stay at the hotel. The convenience to the hospital is great! It is literally attached by a hallway. The atrium is nice and relaxing if you need to get away for a bit. My biggest complaint is that it is just way too expensive. They don't even serve breakfast.

This is mine and my husband’s second time staying at The Brent House Hotel and it’s been very pleasant. My husband had to have surgery at Oshner’s so it was nice to be right here connected to the hospital as he recovered. The rooms are very nice and the staff is great also. I would recommend staying here to anyone wanting to come to New Orleans. The pool and spa and atrium areas are awesome!!

This was my first visit to New Orleans and I had stayed here for about a week to explore the famous french quarter and surrounding neighbourhoods! The location of this hotel is perfect if you're willing to take the public transport. There is a bus stop right outside the hotel and takes you close to the french quarter where its less than a 3 minute walk. You can use the transit app to get more details. The hotel itself is amazing, while its rating is a 3-star I feel they operate slightly at a higher level. The cleanliness of the areas are top notch, the service staff and the front desk are helpful and responsive. It also has a gym which is included in your reservation, the gym is clean and well maintained, they also have a swimming pool, a jacuzzi and a decent lounge area. Lastly, I was not aware that this hotel was connected to the local research and teaching hospital as they have a full cafeteria open 8 am-8pm and the food is good quantity and affordable. All in all this was a perfect location for a budget traveler.

This will be my last time staying here. When visiting in past, this was my preferred hotel. From 2015-2021. As of recent, this place has gone down hill. The rooms are not clean. curtains dirty, tv and lamp shades are dusty, hair dryers have built up product left on it, and the door handles are gross. Also I’m not sure what’s going on, but the air quality is POOR! Nostrils instantly swell up as soon as I get off elevator to go to room. Only time I could get a breath of fresh air is stepping outside! Surprising for a hotel attached to a hospital. Also they must have replaced the beds between 2021-2025. The are now hard, and uncomfortable. The beds use to be some of the best I’ve ever slept on. Now every morning I woke up during my stay, my back and body hurt. PLEASE CHOOSE ANOTHER HOTEL FOR YOUR STAY IN NOLA ??

This hotel is beautiful and the staff is so kind and accommodating. The corridor is so pretty with the fountains and comfy seating. Beautiful lights. The pool and hot tub are amazing. We were traveling all night to get to my cousin's wedding and they got our room for us early and no matter what we needed during the trip, they were so helpful. If you visit new Orleans, I highly recommend this hotel.

Wonderful stay for our family. We had to travel to New Orleans for a family Memorial service. We chose the Brent House Hotel for the location and affordability and were amazed at the quality and safety. Our room was beautiful, very spacious and quiet. Parking was easy and meals using the Bistro was surprising affordable and large selection for the kids. The pool was lovely and had comfortable hot tub. We were able to use the Atrium area for the Memorial gathering which was just perfect. Long tables were available for food and photos and the staff roped our area for the private event. Our guests all complimented on the Atrium and Brent House saying it is perfect for visiting New Orleans and hosting. We were centrally located to St Charles Ave, Clearview, shopping and restaurants. I can honestly recommend staying here as we plan to return to return to Brent House for our next visit.

From the time we got to the hotel we had the most amazing experience. Thanks to Mr. Bobby who helped us navigate around and provide us with transportation to my wife appointments and to the hospital for her surgery and back to the hotel. But the bistro 42 doesn’t have very good selection for food during dinner time I wish they would have everything open at dinner time except for the two selections like the personal pizza and hot foods

TINA as the front desk is amazing!!! She helped us so much. When she saw that my husband was in a W/C, she changed our room to ground floor, H/C accessible. She was always pleasant and extremely helpful. Dr. Juanita S. Mullins