My stay at the hotel was beyond perfect ! The check in experience was upmost hands down the best customer service experience I received in a long time . I truly want to thank Candy for going beyond expectations for me and my other half. Also the valet men and young lady were amazing as well . I will come back just because candy made it extra special.

We hosted our Revenue Kick Off event at this hotel. First, the service was very strong throughout our experience. From the staff that kept all our mailed materials to the check in process to the person who helped with our conference room and food. Everyone was very helpful. I personally had two issues in my room. One with the safe and one with the bathroom. Within minutes of calling the front desk an engineer was at my door to fix the problem(s). The food wasn’t spectacular but it was solid for what we ordered and they adjusted to a few last minute requests and dietary specifics. The rooms were nicely decorated and clean. Overall we had a great experience.

We stayed here and Loved it! Perfect location to catch some parades. All the staff were helpful and friendly. Room was spacious and we liked the decor. I read the reviews ahead of time and knew there would not be a frig in the room, so we brought an ice chest. They also have an ice machine. We will be back!

I did not personally stay there, so I cannot comment on the service. I was on a tour to view a room block for a conference. The hotel is rather small, but it possesses a great deal of character. It is quite charming and has been wonderfully renovated. I particularly enjoyed the lobby area; it is very pleasant.

We had a wonderful experience at Hotel Tonnelle during our wedding weekend. This is where my husband got ready with his groomsmen and spent the night before the wedding with his best man, and it was the perfect setup. They stayed in the Saint Charles Suite, which was absolutely beautiful — spacious, stylish, and featuring a stunning view of the city along with an amazing balcony. It created such a fun and memorable environment for the guys to relax and get ready together. Everything about the stay was comfortable and seamless, and we’re so glad Hotel Tonnelle was part of our wedding celebration. Highly recommend for anyone looking for a great hotel experience in New Orleans!

I had a great stay at the hotel, the room is large and bed cosy. The shower and bathroom area is also large and the free amenities great. Staff were very friendly. The hotel is located right outside the streetcar so very useful for getting up or downtown. I would definitely stay again!

The beds are comfy. Location is great. I slept great! I would skip the not free and not very good breakfast at the Seventeen Feet restaurant. Be aware that there is a $48 valet charge if you don't want to park on the street.

The room is quite spacious and well designed. The front-desk staff are super nice. The location is absolutely convenient, right next to the street car station. And the restaurant also offers decent food.

The lobby is beautiful. The rooms are spacious and location is great. The staff really puts this place over the top. They are genuinely trying to make your stay amazing!

Bartender could not make a lime daiquiri or Sazarac and looked at us like we had two heads. We’re in the heart of New Orleans and used to live here, so these type of drinks should be common! Bed super uncomfortable for the executive junior suite. Could feel the springs from the mattress! Good location! But 30 dollars for awful drinks, do better please!