I came into town to visit family and had breakfast here during my stay. The breakfast was good, although I wish there were a few more options available on the buffet or menu. What truly made the experience memorable was the service. Devin was our server, and he was absolutely wonderful. He was friendly, attentive, and happy to answer any questions I had. He even took the time to give me some great lunch recommendations while I was in town. Mrs. D and Mrs. Sheila bring such positive energy to the dining room and really make guests feel welcome. The team you have here is one worth keeping. Their hospitality and customer service made a lasting impression, and I would gladly return because of them.

The hotel staff was wonderful. We were greeted by Camree and she quickly got us checked in. The breakfast buffet is really good and a great price. We received great service throughout our stay from Paul and Skylar. They were friendly and attentive! I also have to give a shout out to AJ at the bar! He was GREAT!! We would stop by to have a nightcap and good conversation after long day of exploring the city!

Paul has made every single breakfast at the hotel restaurant an exceptional experience. From the very first morning, his level of service stood out. By the second day he already knew my name, remembered my order, and greeted me with genuine warmth and professionalism. What truly sets Paul apart is his attention to detail and natural ability to make guests feel welcomed and valued. He anticipates needs, stays attentive without being intrusive, and consistently delivers service with a positive attitude. As a Director of Customer Service myself, I pay close attention to these things, and Paul exemplifies the kind of service professional any organization would be lucky to have. If I were building a hospitality or customer experience team, he is exactly the type of person I would want on it. Thank you, Paul, for making each morning start on such a great note.

Very happy and impressed with the staff, location, and appearance of this hotel. So clean and beautiful. Parking and front desk was so easy. Nicholas at the front desk was AMAZING!! If I could have him at all the hotels we go to (which is a lot) I would be so happy. Gave us suggestions with dining and where to go. Need more like him for sure. Valet guys were so nice and helpful. Really appreciate the customer service from all staff and would stay again just because of them alone.

My stay was amazing because of Olivia. She was extremely professional, kind, and very helpful during my stay. The hilton needs more people like her.Her staff Iman took the time to be kind when coming in and out of the hotel. Brielle got in on the action when we needed help. Lastly Janae jones in sales helped. Very appreciative for her assistance. My Daughter ? i were in town for a volleyball competition. Definitely will recommend this location to family & Friends. See you next year.

Olivia at the front desk was absolutely amazing. From the moment we arrived, she was warm, welcoming, and incredibly helpful. She went above and beyond to make sure everything was handled smoothly and that we felt completely taken care of. Her kindness and professionalism truly stood out. Mr. Doy was just as awesome! He was so attentive and eager to help with anything we needed. It’s rare to encounter such genuine hospitality, and he made a lasting impression on us. The dining staff was wonderful as well. The food was really good, and the service in the restaurant was just as friendly and attentive. It made our stay even more enjoyable. Everyone did a fantastic job, and because of their outstanding service, we will absolutely be back. We are so thankful for the care and attention we received during our stay. Highly recommend!

I really enjoyed my stay at the Hilton Garden Inn New Orleans. The biggest thing that stood out to me was the staff. Every time I interacted with someone, whether it was at the front desk, in the hallway, or with housekeeping, they were friendly, polite, and genuinely helpful. There wasn’t just one person who made the experience great. It was consistently good service from multiple people, which you don’t always see. The hotel was clean, comfortable, and in a great location, which made getting around easy. Everything about the stay felt smooth and easy. I’d definitely stay here again and would recommend it to anyone visiting New Orleans.

I was treated so kindly by the staff at this hotel after getting off my parade float during Mardi Gras. I was given a hospitality snack and a water for everyone in my room. My bag was stored before my check in and swiftly returned to me when I arrived back at the hotel in the evening. The hotel was clean and welcoming. The lobby was decorated for Mardi Gras. Every staff member greeted me and was pleasant. The removal of one star bc the TV in my room (219) was broken but I was just there for a quick overnight so that was minor. Thank you and Happy Carnival!

First time here in New Orleans and my experience has been Great so far! Hotel is clean and in a great location. But what has really stood out to me is the kindness of the staff. They have all made me feel welcome and comfortable. I would especially like to give a shout out to Trey, she is so thoughtful, kind, and helpful. She completely went above and beyond to help me and I’m so thankful for her.

Jerry at the front desk was cheerful, and helpful! He helped us plan some must sees in the city since we only had one day. The staff at the restaurant were awesome! Ms. D greets everyone like royalty. Bob helped plan a gluten free dinner. Our server Paul helped plan a great gluten free breakfast and the chef, Rushell, cooked it separately with care.