About Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center offers a modern and convenient retreat, ideal for Jazz Fest travelers seeking a comfortable base near downtown. With spacious suites, easy access to nearby dining, art galleries, and nightlife, it combines flexibility, comfort, and proximity to the city’s vibrant attractions. Distance to Fairgrounds: 3.3 miles Within Walking Distance: Warehouse District galleries, restaurants, bars, and the French Quarter Transportation: Close access to taxis, rideshare, and nearby streetcar lines for smooth festival travel

Amenities at Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center offers Dishware and utensils, Fax services available, Stovetop, Free WiFi, Parking onsite, Laundry facility - coin operated, Desk, Patio, Cookware, dishware, and utensils, Outdoor pool, Dishwasher, Full kitchens available, Microwave, Oven, Refrigerator, Flat-panel TV, Premium TV channels.

Location

Sonesta ES Suites New Orleans Convention Center is located at 345 St. Joseph Street, New Orleans.

Reviews and ratings

Sonesta ES Suites New Orleans Convention Center has an average rating of 4.1 out of 5 based on 1793 guest reviews. It holds a 3.5-star Stars rating.

Rooms and accommodations at Sonesta ES Suites New Orleans Convention Center

  • Deluxe Room, 1 Double Bed

    1 Double Bed

    Deluxe Room, 1 Double Bed

  • Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

    1 Queen Bed and 1 Double Sofa Bed

    Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

    1 Queen Bed and 1 Double Sofa Bed

    Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

    1 Queen Bed and 1 Double Sofa Bed

    Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

    2 Queen Beds and 1 Double Sofa Bed

    Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

    2 Queen Beds and 1 Double Sofa Bed

    Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

    1 Queen Bed and 1 Double Sofa Bed

    Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Suite, Multiple Beds (One Bedroom)

    2 Double Beds and 1 Double Sofa Bed

    Suite, Multiple Beds (One Bedroom)

  • Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

    1 Queen Bed and 1 Double Sofa Bed

    Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Image of Sonesta ES Suites New Orleans Convention Center
Image of Sonesta ES Suites New Orleans Convention Center
Image of Sonesta ES Suites New Orleans Convention Center
Image of Sonesta ES Suites New Orleans Convention Center

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Image of Sonesta ES Suites New Orleans Convention Center

Rooms

Property Overview

Sonesta ES Suites New Orleans Convention Center offers a modern and convenient retreat, ideal for Jazz Fest travelers seeking a comfortable base near downtown. With spacious suites, easy access to nearby dining, art galleries, and nightlife, it combines flexibility, comfort, and proximity to the city’s vibrant attractions.

  • Distance to Fairgrounds: 3.3 miles
  • Within Walking Distance: Warehouse District galleries, restaurants, bars, and the French Quarter
  • Transportation: Close access to taxis, rideshare, and nearby streetcar lines for smooth festival travel

Amenities

Food and drink

  • Dishware and utensils
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full kitchens available
  • Microwave
  • Oven
  • Refrigerator

Business services

  • Fax services available

Internet access in public areas

  • Free WiFi

Parking

  • Parking onsite

Property services

  • Laundry facility - coin operated

Features

  • Desk
  • Patio

Activities

  • Outdoor pool

Media and electronics

  • Flat-panel TV
  • Premium TV channels

Reviews

4.1
1793
Reviews

The Sonesta ES Suites New Orleans Convention Center offers a spacious layout and convenient location near attractions like the WWII Museum, but recent reviews highlight inconsistent maintenance and cleanliness issues. While some guests appreciate the included breakfast and kitchenette, concerns regarding property upkeep, particularly rodent sightings and worn-down areas, are prevalent.

Convenient LocationSpacious RoomsKitchenetteFriendly Staff (occasionally)Pool & Courtyard
cleanliness2.5
location4
value3
service3.5
amenities3.5
E
earlene kearney
3 months ago

We celebrated our wedding anniversary in NOLA and this hotel was absolutely amazing, 10/10 experience! They really exceeded my expectations. When you first walk into the hotel it smells so good and clean. Our room was also clean and well maintained. The room had everything to make you feel like you're at home with a full refrigerator, stove, microwave, and kitchen supplies. All the staff were extremely friendly and helpful. I was completely shocked when I saw pets and found out it was a pet friendly hotel and they continue to make the hotel look and smell amazing. I would definitely recommend this hotel and if I ever get the chance to travel back to NOLA I know where I'm staying!

A
Angela J.
3 months ago

We’ve stayed at this hotel every year for the past four years during Essence Festival, and it’s always been one of our favorite places to stay. It’s become part of our annual tradition because of the spacious accommodations, the courtyard, the pool area, the location and the overall atmosphere. Our family has made so many great memories here, which is why this review is difficult to write. Unfortunately, it’s become obvious that the property is not being maintained the way it once was. During our most recent stay, we saw multiple large rats and large roaches in the courtyard area, which was extremely disappointing and concerning. We also noticed peeling paint throughout the property, giving the hotel a worn-down appearance. Inside our room, it was clear that it could benefit from more than just routine housekeeping. The carpet needs an extreme deep cleaning, the walls could use fresh paint, and the bathrooms; as well as the kitchen area — needs a thorough deep clean. We genuinely love this hotel and would hate to stop making it part of our Essence Festival tradition. However, we also spend thousands of dollars to stay here each year, and with that investment comes the expectation of a clean, well-maintained property. This review isn’t meant to discourage others from staying here—it’s meant in hopes that management will invest in restoring this property to the level it deserves. We’d love to continue making memories here for years to come, but only if we begin to see meaningful improvements.

A
Annissa Walsh
4 months ago

Nice to be away from the hustle and bustle of the French Quarter but easy access to it if needed. Nice quiet area of town very close to the WW2 museum. We booked with a group for a wedding. That process was horrible and very difficult. I would not recommend doing it. Sketchy character at the pool asking people if they had cash app so he could get money transferred to him. Pool was very dirty. Hair, hair bands, and even a cockroach in the pool. Asking for towels for the pool was always an adventure. Always had to wait some time for them to get them.

P
Pankaj Gaonkar
5 months ago

Overall good place to stay, stayed for 3 nights. It is closer to most locations and they have mini kitchen with stove. The breakfast was decent, with the usual hotel options, and everything was consistently refilled on time. PROBLEM: Only issue is they dont have full housekeeping service. After 2 nights I requested for housekeeping, but they denied saying I should have requested a day before. But I am glad they atleast gave me fresh towel. Overall good hotel, if they can provide proper housekeeping it would be great.

C
Chantress Lewis
5 months ago

I’ll go easy on this review since this honestly would not have been my first choice of hotel, but based on the heavily edited photos online my husband thought it was a nice place for me to stay while attending a family member’s birthday celebration in New Orleans. The booking was last minute and we later realized it was an extended stay hotel, but I was traveling alone, arrived late, and was too tired to switch hotels. The rooms are outdated and definitely need renovations. The lighting is very dim, you can hear people walking above you, and the water pressure in the shower is low. The shower head also had buildup that should’ve been cleaned during routine maintenance. I’m also not a fan of the shampoo/soap bottles mounted in the shower — it feels unsanitary, although I bring my own products anyway. The kitchenette was nice and came with the essentials. Valet staff were cool and professional, although valet was expensive. I still chose it for the convenience and added security. Front desk staff were friendly, but somehow both my cards ended up being charged after I specifically said not to use the card on file. The WiFi also stopped working on my last day, so I couldn’t use the TV apps like YouTube and had to remotely log my account out from my phone before leaving. Overall, not the worst stay, but not somewhere I’d personally book again.

A
Angela Scott
6 months ago

I stayed here for 7 nights and I was very happy with my choice. The location in the Warehouse District was ideal, within easy walking distance of the National WWII Museum, the riverfront, the St Charles streetcar and plenty of restaurants and coffee shops. The room was clean and comfortable, and the pool was a real bonus, especially after a day of sightseeing. Breakfast was included and, while fairly basic, was more than adequate and a nice convenience. The complimentary popcorn in reception was also a thoughtful touch. Housekeeping was provided on request rather than automatically, which seems to be common in New Orleans. Whenever I asked for fresh towels or additional supplies, they were provided promptly. The staff were consistently friendly and helpful throughout my stay. I’ve stayed in many hotels over the years, and this offered an excellent combination of location, comfort and value for money. I would happily stay here again.

B
Black & Gold Wash & Fold
6 months ago

The perfect home base for an extended trip or anyone attending an event at the Convention Center. The location is excellent—within walking distance of the WWII Museum and some of the best restaurants in the Warehouse District. We appreciated the complimentary breakfast and the fact that we could save a bit of money by using the kitchen in our suite. The staff was incredibly friendly and made us feel right at home. Highly recommend!

M
Mike Jura
6 months ago

The layout of the room was awesome and the dishes and silverware were clean. Room had a few small issues from age and use but overall, we would definitely stay there again. Breakfast was great. I would say as good as any hotel breakfast we have had in terms of food quality and selections. And of course there’s coffee. :). Staff were friendly also.

G
Garland Shorter
8 months ago

The staff here was very nice, friendly and eager to make our stay enjoyable. The rooms were nice, however the AC was very loud. We were also unable to adjust the air vents due to them being broken. We were unable to adjust the air flow which blew directly on you, in the bed or sitting on the sofa. Very noisy street at night.

A
Aaron Swafford
8 months ago

Taylor I. and his team are amazing! Enjoyed my stay and will stay here in the future. Valet guys, front desk, cooks all made the stay more feel at-home. Great location, clean, breakfast, rooms and pool area. Close to everything you need for a amazing trip.

Map

Property Address
345 St. Joseph Street
New Orleans
Property Contact
504-522-1300