The staff here was very nice, friendly and eager to make our stay enjoyable. The rooms were nice, however the AC was very loud. We were also unable to adjust the air vents due to them being broken. We were unable to adjust the air flow which blew directly on you, in the bed or sitting on the sofa. Very noisy street at night.

Taylor I. and his team are amazing! Enjoyed my stay and will stay here in the future. Valet guys, front desk, cooks all made the stay more feel at-home. Great location, clean, breakfast, rooms and pool area. Close to everything you need for a amazing trip.

After checking in we had to switch rooms because of the roach hanging out in the bathroom. I never recieved the cleans towels I requested, and they didnt have housekeeping. We were there for five days. Other than that the staff was cool, and the room was fine for the price.

We came here for the Endymon Corrination. A kid free weekend and to celebrate our anniversary. The rooms were great so much room. The showers had lots of hot water and great water pressure. What wasn't great were the 9 young children left unattended in the room across the hall. They would leave the door open blaring music and running up and down the halls screaming. This started at noon on Saturday and continued until maybe 3 or 4 am when they must have finally fallen asleep. We were gone between 6pm and 1am but other guest assured us the hallway party didnt stop.By 9 am full screaming carrying on ensued. Called the front desk no one answers call the main line with our cells got someone who did nothing. We called atleast 5 times throughout the day and night. Would not change rooms ore deal with the situation. It isn't even mardi gras but this is ridiculous. I wanted to really like this place and stay here again next year but the lack of customer service will prevent us from doing that again and will not be recommending to our group which was looking for hotels.

It started great with them allowing us to check in around 10am. All we did was leave our bags in our room and left for the day. We didn't return until 11pm, to find several people wondering around in the atrium and about 10-12 people going in and out of the room next to ours slamming the door. There was also trash and sheets outside of several rooms in piles. As we tried to ignore the ruckus and shower but the shower was backed up. So i went down to reception to swap our room. The Staff was helpful and switched our room, room was in better shape and shower was good. But, the ruckus continued as I write this review at 1:25am. there's yelling in the Atrium and a crowd of about 9-10 people out in the courtyard. I advised the security guard twice that there was a party or a gathering going on and nothing was done. Disappointing stay and going to look into getting a refund. I will also be reaching out to corporate. Update as if 1/12/2026-Sonesta corporate reached out and the brand is a joke and disappointing. They offered me 25000 points when a $69 dollar room is 17500 points. I just told them to keep their points and I would be returning to any of their locations. First and Last time, sad and an opportunity was given to correct and keep a customer but they fumbled it.

This hotel was amazing. The bed and pillows were incredibly comfortable, and the location is perfect—everything is so close and easy to get to. The valet was a little pricey, but absolutely worth it because the staff was very helpful and welcoming. While the cleanliness could use some improvement, the mini kitchen and pool were amazing and really made the stay enjoyable. I had an amazing time and will definitely be back.

I would advise not to stay here! There were multiple charges added on to my stay. A front desk worker, told me if I were to check out, I would receive a refund for the nights that I didn’t stay. . Moral of the story, the next day, the manager acted as if he didn’t know who was working the front desk that day, and refused to give me a refund. Once I contacted my back, he then wanted to give me a partial refund when I only stayed for ONE night and left early the next morning. After denying that I wanted a partial refund, they sent it anyway to avoid me doing a dispute through my bank. The hotel honestly isn’t even nice, and it smelled of weed and mildew. I wouldn’t stay here again if I had no other choice.

It started great with them allowing us to check in around 10am. All we did was leave our bags in our room and left for the day. We didn't return until 11pm, to find several people wondering around in the atrium and about 10-12 people going in and out of the room next to ours slamming the door. There was also trash and sheets outside of several rooms in piles. As we tried to ignore the ruckus and shower but the shower was backed up. So i went down to reception to swap our room. The Staff was helpful and switched our room, room was in better shape and shower was good. But, the ruckus continued as I write this review at 1:25am. there's yelling in the Atrium and a crowd of about 9-10 people out in the courtyard. I advised the security guard twice that there was a party or a gathering going on and nothing was done. Disappointing stay and going to look into getting a refund. I will also be reaching out to corporate.

I enjoyed my stay at Sonesta. On my first night, the shower head in my room was broken, which made it difficult to shower. The next day, I asked the front desk if I could switch rooms, and Charen (apologies if I’m spelling the name incorrectly) quickly arranged a new one for me. I had two wonderful nights in that room. The breakfast was delicious and offered a good variety of options. The staff members were consistently courteous and kind. If there is one aspect that truly makes this place stand out, it is the people who keep it running. I also appreciated the citrus water and popcorn in the lobby at night—it created a welcoming, home-like feeling. My colleagues who stayed at Marriott and Hyatt felt their experiences were mediocre, so I’m glad I chose Sonesta. Thank you!

Lovely hotel and lovely staff! Super convenient location and walking distance to street car / other areas. Breakfast is served daily from 6.30-9.30 and has a great selection. The coffee is actually really good too! We stayed in the two bed suite and can recommend room overlooking courtyard / pool. Will definitely stay here again.