I just want to say we had a wonderful experience. From the moment we arrived , Ricky at the front desk/dinner bar attendant was so welcoming, kind and Informative. Made us feel so special and welcomed. Additionally, the manager was above and beyond in greeting guests and in ensuring we were all heard and welcomed, finally B at the front desk was so kind and welcoming. The complimentary meals and drinks were a hit! Ty to the housekeepers for being kind and on top of it. We will be back! Leaving here grateful. CA felt the love ????

I wanted to take a moment to recognize and thank Daniel, our banquet captain/server, for the outstanding experience he provided throughout our events. From the moment we arrived Friday evening, Daniel made sure every detail was taken care of. He kept us informed about the pizza refreshes, checked in to ensure we had everything we needed, and then greeted us bright and early Saturday morning with the same positive attitude and professionalism and again on Sunday. What truly stood out was his incredible attention to detail. From the perfectly aligned seams on the table linens, to every soda and water label facing outward, to the Drury logo on each coffee cup being perfectly presented, it was clear that nothing escaped his notice. Those small touches made a big impression. Daniel consistently went above and beyond with phenomenal anticipatory service. He seemed to know what we needed before we even had to ask, allowing our meetings to run seamlessly. More than anything, you can tell he takes tremendous pride in his work, and that level of ownership is rare and deeply appreciated. Daniel is an incredible asset to the Drury team. His professionalism, attention to detail, and genuine commitment to exceptional hospitality made a lasting impression on all of us. Please extend our sincere thanks and recognition for a job exceptionally well done.

We received exceptional service from Erin and the other receptionist they made the start of our trip truly delightful and it made the trip easier to manage. The food was much better than a typical buffet. Our studio room was another highlight, it was comfortable, and the view was beautiful. Overall, it was an amazing experience and a wonderful first visit to New Orleans.

Exceptional hospitality and unbeatable value in NOLA! Our stay at the Drury Plaza Hotel New Orleans was flawless from start to finish. A massive thank you to Bee at the front desk, whose warmth and helpfulness set the perfect tone for my mom’s birthday trip. The entire staff consistently went above and beyond to ensure we had everything we needed. The hospitality alone makes this the best hotel in the city, but their incredible perks take it to the next level. Every day we enjoyed: -A delicious, free hot breakfast to start our mornings. -The evening reception with great hot food, cold drinks, and 3 complimentary cocktails. -Free popcorn and soda in the afternoons. Exceptional staff, fantastic location, and perks you won't find anywhere else. Highly recommend!

Absolutely great stay here. Its close enough to everything without the loudness of the main streets. Theres a streetcar stop right next to the hotel which made getting to bourbon street a breeze. And Jamie the receptionist was so funny and amazing, she made checking in and out so easy. 100% will stay again if back in New Orleans

We just spent 4 nights at the Drury. We loved the location, the amenities and the cleanliness of this hotel. Your stay includes a great breakfast and a happy hour that includes hot/cold food and drinks. The roof top pool with a hot tub were great to have, after a long hot daytime walk it was great to jump into a nice refreshing, clean pool. Its also open until 10pm, you can sit and have drinks by the pool until then. Parking was reasonably priced and you can come and go as you please. Great place to stay and will definitely stay there again when I return.

NOT ACCESSIBLE I came here in November, traveling from Iowa to Louisiana for the first time ever at 53 years old. Visiting New Orleans has been a lifelong dream for me so I was excited. I have disabling mobility issues, as well as being neurodivergent, was traveling solo, and used an electric mobility scooter while there. I called ahead multiple times as well as including with my reservation that I'd be using a mobility scooter. There was no mention to me that the floor the pool and hot tub was on were closed for construction, including when I checked in in person. The hot tub was a huge part of choosing this hotel. To get to it was via 2 levels of cement stairs. The doors to the lovely patio area on the main floor were also not accessible. Fortunately I have some mobility and was able to shove the doors with the scooter to get in and out. Anyone without some mobility would need someone opening those doors for them. The “kickback” food was low quality like eating in a school cafeteria. The tap on the bath of my room was loose and wiggling away from the wall whenever I used it. The location of the hotel is great, tho it's very much in a kind of business district so you've got to go down a ways to get to fun stuff but not too far and the benefit was that the hotel was not loud, at least in my experience. It took me awhile to process things and realize I would have requested to be placed in another hotel etc that was actually accessible. The struggle with accessibility greatly affected and limited the rest of my trip. The interior of the hotel is pretty generic, something I'd read in reviews so not a huge surprise and the room I was in was nice and spacious with a great big window and comfortable bed. Most of the staff were quite friendly and helpful, apart from 2 of them who rolled their eyes at me when I asked for help. I'll try to attach my video of the tub and pictures of the cement staircase. If you have any mobility issues I'd suggest you stay somewhere else. At least if they'd been open about it when I checked multiple times before coming cross country that'd be something but there was no effort.

My family and I had an EXCELLENT stay at Drury Plaza Hotel New Orleans. The service was outstanding, especially from Bee, Erin, and Augustine (I think that’s her name. I apologize in advance.), who went above and beyond to make our first family visit to New Orleans comfortable and stress-free. They even helped book our taxi and kindly held onto our luggage’s until we were ready to leave for our trip back home. I also had a lovely interaction with another staff member—I wish I had caught her name. She noticed the mask my daughter had purchased and struck up a great conversation about how she’d love to buy similar pieces to decorate her home. It was such a warm, genuine moment that made the stay feel even more personal. I wish I gotten her name so we can let her know how appreciative we were of her. Breakfast was a big plus, and the evening kickback was another highlight—both added great value and made the stay even more enjoyable. Food was great for both breakfast and evening kickback. Truly a wonderful experience—I highly recommend this hotel!

Absolutely loved this hotel. Far enough from the craziness but just a couple blocks to everything. Everyone I dealt with was super friendly. The room was clean and spacious. The shower had good pressure and was always hot. The breakfast had many options and was really good. The evening kickback had a good bit to offer as well. I will definitely stay again when in New Orleans.

Excellent hotel in the heart of it all! Loved the customer service here; every employee was kind, helpful & friendly. Special thanks to Bee at check in for being so kind, and to the two young women making cocktails at Kickback Hour: you two know your ways around drinks! Hotel is super clean, breakfast was fantastic, service is so, so efficient, and we love the location of the hotel----quiet & calm amidst all the rowdy fun that is New Orleans. Book this hotel today!