I stayed one night at the Holiday Inn Express in Harvey. The hotel itself was clean, and the night staff was polite and professional. Unfortunately, my experience during breakfast was extremely upsetting and overshadowed an otherwise pleasant stay. While in the breakfast area, a kitchen staff member behaved in a confrontational and inappropriate manner toward both my husband and me. She repeatedly attempted to overload my husband’s tray despite his declining assistance, shouted at me to “move along” when I had just arrived at the serving area (with no line behind me), and spoke to me in a rude and dismissive tone. After we sat down, the staff member abruptly changed the television from a Catholic Mass that was already playing to another channel. When I calmly asked why, she responded disrespectfully and continued changing channels despite saying she would put it back. She then raised her voice, accused me of “having a bad day,” and later shouted religious comments at me in front of other guests. At one point, she was waving metal tongs while yelling, which made the situation feel unsafe and deeply uncomfortable. When I attempted to report the incident to the front desk, the staff member followed me. The front desk associate was not helpful and refused to escalate the matter to a manager or meaningfully address my concerns. This behavior was completely unacceptable in a hospitality setting. I am sharing this review so ownership and management are aware of what guests may encounter during breakfast service. I hope this is taken seriously and addressed appropriately.

Very clean room, bathroom and sink. Thank you Savannah for accommodating my request last night. ?? appreciate you. Lots of channels on TV, in-room coffee maker and microwave. Loaded breakfast for its booking price

Wonderful place and AMAZING staff!! After two nights in the French Quarter with rude people, walking into this hotel felt like home. From the moment we walked in, Ty and team were amazing! Suggested good food spots and always greeted with a smile! I would come back to New Orleans just to come back and stay here. Thank you for changing my mind about New Orleans!! We had a wonderful Christmas because of you!! ??

The stuff we're welcoming, friendly, and accommodating the entire stay. Secure location a few minutes from the shopping mall, several gas stations, restaurants, near the expressway, a few minutes from the Quarter.

We had a Three days stay and Leslie made it feel more than a five star review she made us feel so welcomed and felt like home with her sweetness and prifesionalism thank you Leslie!! hope to cross oaths again

Great location, loved the early breaksfast specially with Leslie such a morning person that makes you feel welcome and more comfortable, always willing to help even if you did't ask you. THANKS LESLIE for making the mornings more easy :)

A wonderful week-long stay marked by friendly staff and a well-appointed room. Breakfast mornings was served by extraordinary staff, especially Leslie who made me feel like I was home. Parking proved ample and the numerous nearby restaurants and shopping were very welcome. I will stay here again when next in New Orleans.

Great experience from the time I arrived until I departed. Ty and staff were very accommodating. My room was spacious and very clean. Nice hot water in the shower and the breakfast was hot and fresh each morning...great selection as well. Most of all I felt safe! I'll be staying at this location every time I travel home to New Orleans. ???

Our stay was great. The staff were very kind and accommodating. I wanted to make sure to give a special shout out to Leslie from the breakfast bar for being super helpful and accommodating. She even made the baby laugh!

Besides the TV black out everything else was wonderful. The breakfast bar ms. Leslie had breakfast on point.. everything was good down to the bagels. ? And the front staff was so friendly and always greeted me in the morning, afternoon , and the evening time..