Rented 2 rooms, walked in, walked out. It was incredible how they had the audacity to rent the rooms in the condition they were obviously in. Missing and non working light fixtures, black mold on the bathroom ceiling, water damage by the windows. Turning on the AC made the mildew scent worse in the rooms. Lady at the counter said she can't give a return of payment (at least on one of the rooms) without a manager and she'd call us when they showed in the morning. It's been 4 days without a call back.

Absolutely Disappointing Experience – Avoid This Hotel! I recently had the unfortunate experience of staying at this hotel, and I can confidently say that it's the worst hotel stay I’ve ever had. As an employee of Choice, I had certain expectations for the quality of my stay, but this property failed to meet even the most basic brand standards. While the exterior may seem decent, the interior is a completely different story. The rooms are in horrible condition – the furniture is outdated, and I noticed mold and mildew on the ceilings, which is not only unwelcoming but also concerning for health reasons. To add insult to injury, the elevator was out of service during my stay, forcing me to use the stairs to the third floor, which was quite inconvenient. When I went to the front desk to request a refund the front desk agent advised me that management has instructed them not to check guest out until reservation has expired. Management was also avoidant to guest concerns requesting refunds. What truly put a damper on my experience was the situation with my stolen AirPods. After noticing they were missing, I was devastated to discover that they had been tracked to the home of a housekeeper. I had to involve the police just to file a report. It’s shocking that management shows little concern for guest issues, especially when it comes to theft. Overall, I cannot emphasize enough how terrible my experience was. It’s clear that this hotel does not prioritize guest satisfaction or safety. I urge anyone considering a stay here to look elsewhere. Save yourself the trouble and avoid this hotel at all costs!

Incredibly disappointing stay April 2026. The outside looks reasonably well-maintained except for some cracked masonry, which could be a tripping hazard. Room 403 King Suite 1. Bathroom door was literally disintegrating and could not be closed. 2. Bathroom fan was not working. 3. Shower curtain rod was broken. 4. No bath mat. The front desk could provide only two small hand towels instead. 5. Furniture in the room was quite worn with frayed upholstery. 6. TV remote had poorly responsive buttons. 7. No free weekday newspaper (an amenity listed on the website). Breakfast 1. Check-in staff the previous evening and a sign posted in the dining area indicated that breakfast is served 6-9 M-F, 7-10 Sat, Sun. Upon arriving at 6 the next morning (a Friday), staff stated breakfast didn't start until 7 and they showed no interest in resolving this issue. 2. Waffle iron indicated low temperature & took a long time to get waffles mostly but not completely done. 3. Trays of “hot” food were not hot, which could be a health hazard. 4. No tea. 5. Chairs in dining area had peeling seat cushions. Not recommended. There are lots of other options in the area.

Hotel entry: 2 varieties of roaches in the lobby, which is also where you eat continental breakfast. Ceiling was open near the elevator. Room: DAMP carpet & bedding. The room was so damp our clothes were even damp. The sheet had a quarter size black stain on it and the comforter had a large one on the under neath side (they tried to hide it). The entry light in the room didn't work. The light over the shower flickered so much that if someone had issues with seizures, this would trigger one. The exhaust fan in the bathroom didn't work. The electric outlets on the left side didn't work. The outlet on the left worked once then stopped. A king size room for 2 people, they only supplied 1 washcloth.

I was so disappointed almost right away. We checked in around 4. The young lady at the desk had zero sense of urgency to get us checked in, with no other guests in line. When she finally did get to me after a good 10 to 15 minutes, she lied saying my reservation had been canceled. But the reservation still showed on my end. She stood there texting, telling me to give her a minute when I asked did she want me to show her the reservation number so she could find it with the info I had on my end. The bathroom was so grimy. Behind the toilet was dirty. The shower walls were dirty. The toilet is even wobbly. When I sat on my bed, I could feel the hard wire around the edge, which was slightly painful. I sent my kids downstairs to get sheets and a blanket for the pull out couch. But they were sent back with sheets and a mattress pad instead, no blanket. The breakfast was also not good at all. I feel like I overpaid for this stay based on all these issues.

Avoid this place at all cost!!! We booked 2 weeks ago and showed up well after check-in time. The only room available didn't have a TV, and the door was broken and wouldn't shut. I DON'T THINK SO! The place smells badly, and not in a New Orleans musty kind of way. The lobby was so hot, I can't imagine what the room would be like. The ramp leading to the front door is so steep, my husband's wheelchair tipped over. BEWARE. The people that came in after us (without a reservation) walked right out and said they couldn't stay there it stunk so badly. We called corporate office, and they apologized that the hotel represented Choice so poorly. They attempted to get our refund, but the owner told them, "No way," for a room that they didn't even have. We were told they could get another room cleaned in about 2-3 hours, but they weren't even sure about that.

Worst Comfort inn I have ever been to!!!!! at first hotel looks ok. Check in was good, then get to room tv doesn’t work, comforter was dirty on one of beds, curtain falling off rod, phone wouldn’t work due to no phone cord, lamp between bed was non existent, so I go back down with list of issues they tell me to call the customer service, go back down that evening to get extra towels and am told they don’t have any extra towels cause the owner won’t buy any we have 4 people and 2 towels. Then daughter found that the plug in the bathroom won’t work went down for breakfast around 730 which everyone knows that hotel breakfast starts at 630 no breakfast was ready and coffee machine is broke. Do better comfort inn suites in harder la will never be back best thing about this hotel is the restaurant next door Coplands is fantastic

During my stay we were falsely accused of bringing a dog into the hotel when we did not have a dog with us. In addition to that, the room had very limited hot water that did not last through more than one shower. The Wi-Fi was also not working during our stay. Breakfast was extremely minimal and disorganized, with guests scrambling just to get basic items like toast. Overall the experience felt chaotic and uncomfortable, and the accusation about a dog was particularly frustrating because it was completely untrue. I hope management looks into these issues so future guests have a better experience.

Don’t book this hotel online . Call before to see if they have any rooms available. I booked this hotel online & when I go to the hotel the young man said no rooms were available. I asked him if I was still charged he said no . Anywho , my bank statement said I was charge & they refuse to give me my money back from a hotel that I NEVER STOOD IN . I’m always getting we have to investigate & they never have a manager to talk to or on site , I was suppose to get a call from a manager & that never happened . How could you guys keep my money for a hotel I NEVER SLEPT IN ? I went to the hotel & spoke with a young lady . She took pictures of my confirmation number , booking reservation , the statement from my bank & said she will send it to the manger & they will be calling me within 2-3 business days & still haven’t received a call . I’m not understanding what’s the conflict at all . Do not book this hotel , it’s very scammish. The guy at the front desk said a lot of rooms are out of commission right now . PLEASE DO NOT BOOK THIS HOTEL

-LONG REVIEW - HORRIBLE HORRIBLE & HORRIBLE ! My husband is a Union Journeyman Lineman & has been working In LA since September of 2025 ! My husband has been at this hotel EVERY WEEK since then !! A VERY LOYAL PAYING CUSTOMER! So when my husband was laid off due to the job coming to an end I kinda expected this hotel to be kind and understanding when we asked the manager to refund us our money for the 3 days he would not be staying ! My husband checked in on a Monday & checked out Tuesday BEFORE the 11am check out ! But the manager wanted to charge us for that 2nd day when he checked out BEFORE THE CHECK OUT TIME ! I requested a refund on booking and it stated it would take 24 hours ! I reached out to the hotel twice to see when the manager would refund us and each time all I got was “ well I text him , we are in a groups chat with the other employees “ I called the number I was given and that did NOTHING ! I finally had enough and reached out to booking via phone . I told them what was going on and they basically stated the obvious! We SHOULD ONLY be charged for one day not two since he checked out before the time . Booking reached out to the hotel as well & they were basically told the same thing I was “ well I did text him “ but then in the same sentence they got “ oh he said he can’t do it right now he is busy “ mind you he’s had 24 hours to do so ! The manager stays in a room at the hotel and stays there all day not doing crap ! I’m almost certain he is the reason the whole bottom floor spells like weed ! You walk in and you are hit with the smell of it ! It’s bad ! We have had people walk in our room at 2am. The elevated doesn’t hardly work . They have boxes laying around the hotel ! Front desk staff doesn’t answer phones but will go outside to smoke weed ! Basically don’t book here!!!! I told booking they could give me my money back or I’d report this as fraud ! Needless to say I DID get my money back ! We did pay for the one night he stayed but that was in ! Pretty sure he just wanted to pocket the money somehow but please run!